Why most creative teams operate below 60% capacity
Research across 3,400 marketing departments shows the same pattern: teams are not short on talent or budget — they're short on visibility. Managers can't see real workload, so they say yes to everything.
The result? Priority work competes with ad-hoc requests. Designers context-switch every 22 minutes. Delivery slows, quality drops, and good people burn out.
- 70% of delays happen in the briefing and review stage
- Teams that benchmark capacity ship 2.4× faster
- Clear WIP limits reduce missed deadlines by 38%